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E-Commerce Launch & Operations Checklist

Pre-Launch Essentials

  • Market Research
  • Validate demand for your niche (Google Trends, competitor analysis)
  • Identify target audience (demographics, pain points, buying habits)
  • Business Setup
  • Register business & obtain licenses
  • Choose e-commerce legal structure (LLC recommended for liability protection)
  • Branding
  • Secure domain name & professional email (e.g., hello@yourstore.com)
  • Design logo, color scheme, and brand voice (use Canva/99designs if needed)

Platform & Tech Setup

  • Choose E-Commerce Platform
  • Shopify (easiest for beginners)
  • WooCommerce (WordPress, more customizable)
  • BigCommerce (scalable for growth)
  • Must-Have Tech Tools
  • Payment gateways (Stripe, PayPal, Square)
  • SSL certificate (for security; most platforms include this)
  • Hosting provider (if using WooCommerce/Self-hosted)
  • Optimize for Mobile
  • Ensure mobile-responsive design (test on phones/tablets)
  • Simplify checkout process (fewer clicks = higher conversions)

Product & Operations

  • Product Setup
  • High-quality photos + videos (multiple angles, lifestyle shots)
  • SEO-optimized product descriptions (use keywords naturally)
  • Clear pricing (include discounts/shipping costs upfront)
  • Inventory & Fulfillment
  • Decide on shipping strategy (dropshipping vs. holding inventory)
  • Set up return/refund policy (display prominently)
  • Integrate shipping carriers (USPS, FedEx, or fulfillment centers)

Marketing & Sales

  • Pre-Launch Buzz
  • Create social media accounts (Instagram, TikTok, Pinterest for visual products)
  • Build email list (offer lead magnet like 10% off first purchase)
  • Post-Launch Strategies
  • Run Google/Facebook ads (target lookalike audiences)
  • Start SEO blog (answer customer questions to drive organic traffic)
  • Offer first-order discounts or bundles
  • Retention Tactics
  • Email marketing (abandoned cart emails, loyalty programs)
  • Customer reviews (request post-purchase with tools like Judge.me)

Legal & Security

  • Policies
  • Terms of Service
  • Privacy Policy (GDPR/CCPA compliant)
  • Shipping & Return Policy
  • Fraud Prevention
  • Enable 3D Secure checkout
  • Use tools like Signifyd or NoFraud for high-risk products

Scaling Up

  • Analytics
  • Install Google Analytics & Facebook Pixel
  • Track KPIs: Conversion rate, AOV, customer lifetime value
  • Expansion
  • Add new products based on best-sellers
  • Explore Amazon/Walmart Marketplace or wholesale

Bonus: Free Tools to Use

  • Canva: Product mockups & social media graphics
  • Mailchimp: Free email marketing for beginners
  • Ubersuggest: Keyword research for SEO
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