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Small Business Operational Checklist

Daily/Weekly/Monthly Tasks to Keep Your Business Running Smoothly

Daily Operations

  • Check & respond to communications:
  • Emails
  • Phone calls
  • Customer inquiries (social media, website chats)
  • Review & update schedules:
  • Employee shifts (if applicable)
  • Meetings/appointments
  • Deliveries/orders
  • Monitor cash flow:
  • Record daily sales/expenses
  • Recognize bank transactions (if using accounting software)
  • Inventory management (if applicable):
  • Track stock levels
  • Reorder low-stock items
  • Customer service follow-ups:
  • Address complaints/feedback
  • Thank repeat customers

Weekly Operations

  • Team check-ins:
  • Quick staff meeting (goals, challenges, updates)
  • Review productivity metrics (sales, tasks completed)
  • Marketing & outreach:
  • Post on social media (schedule content if possible)
  • Send newsletters/email campaigns (if applicable)
  • Financial review:
  • Track weekly revenue vs. expenses
  • Pay pending invoices/vendors
  • Clean & organize workspace:
  • Physical office/store
  • Digital files (cloud storage, emails)

Monthly Operations

  • Financial deep dive:
  • Review P&L (Profit & Loss) statement
  • Payroll processing (if applicable)
  • Tax obligations (set aside funds)
  • Inventory audit (if applicable):
  • Physical count vs. records
  • Identify slow-moving items for discounts/promotions
  • Equipment & tools maintenance:
  • Tech (computers, POS systems)
  • Machinery/vehicles (if applicable)
  • Employee performance & satisfaction:
  • One-on-one feedback sessions
  • Training/upskilling opportunities
  • Review & update SOPs (Standard Operating Procedures):
  • Document processes for consistency
  • Train new hires on protocols

Quarterly/Half-Yearly Tasks

  • Business performance review:
  • Compare results to goals (KPIs: revenue, customer growth)
  • Adjust strategies if needed
  • Customer feedback analysis:
  • Surveys/reviews
  • Identify trends (complaints, praises)
  • Software/tools evaluation:
  • Are current tools meeting needs?
  • Cancel unused subscriptions
  • Legal & compliance check:
  • Renew licenses/permits
  • Update contracts/terms of service

Annual Operations

  • Year-end financial close:
  • Finalize books (accountant review)
  • Prepare tax documents (1099s, W-2s)
  • Goal-setting for next year:
  • Revenue targets
  • Expansion plans (new products, markets)
  • Team appreciation & planning:
  • Bonuses/rewards
  • Training budget for next year
  • Backup & security audit:
  • Data backup (cloud/hard drive)
  • Cybersecurity check (passwords, antivirus)

Bonus: Productivity Tips

  • Automate repetitive tasks: Use tools like Zapier, QuickBooks, or CRM software.
  • Delegate wisely: Outsource tasks (accounting, marketing) if overwhelmed.
  • Time-blocking: Allocate specific hours for emails, meetings, deep work.
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